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Everyone knows that even the most popular computer programs are confusing and hard to use We believe that it's important to make everything as simple and intuitive as possible - so that you can concentrate on the important aspects.
Common problems
The most common website tools are aimed at designers, and give you the tools to completely change every aspect of your site. Many of the options are unneccessary for day-to-day maintenance, and go unused.
Having a webpage may involve several different pieces of software, usernames, passwords, addresses and other companies! This can be confusing if you've little knowledge of computers.
Many organisations turn to bespoke programming to solve the problem. But because each solution is developed from scratch, there is no time for the solutions to mature, and incorporate user-feedback that makes them simple to use.
Why is the Webfactory more usable?
We've tested the Webfactory on a focus group of non-technical users, to make sure that all the features they need are present. We listen to the requirements of all our clients, and supply improvements as free updates for the benefit of everyone. This information also means that the help and support sections are clear and concise, and address the questions that you need to answer. Furthermore, we are constantly incorporating feedback from users to ensure that the Webfactory continues to be the most usable system available for these tasks.
